Managed IT Services
Rest easy when you put your IT support needs in our hands. We manage your IT under one flat-rate plan, with round-the-clock monitoring of your computers and network to prevent problems before they happen.
Compare managed IT plans
25 Years of Hands-On IT Experience · Amarillo's Flat-Rate MSP
Managed IT Services in Amarillo, TX — Taylor'd to Your Business
Concierge IT support backed by our owner's 25 years of experience. Text us, call us, email us, or press one button on your computer — and you're connected straight to a real technician for fast help. No "make a ticket and hope someone calls back." One predictable flat-rate fee covers your plan's support.
- 25 years of hands-on IT experience serving Amarillo
- Concierge support — text, call, email, or one click on your computer
- First contact puts you with a real technician — the owner — not a ticket queue
- Flat-rate pricing — covered support doesn't cost extra when your network is down
What We Do
Full-Service IT Support for Amarillo Small Businesses
Maybe you're concerned with the rising costs of IT services, or you're running short on time because of an expanding business. Whatever your reason, Taylor'd Computer Networks can help — with every service managed under one roof and one flat rate.
Remote IT Services
We plug in to your network and machines from afar and often fix issues much faster than an on-site call — from remote virus protection to server and desktop support, with fees customized to exactly what you need.
Ask about remote support
Data Backup & Recovery
From tax records to client information, your data runs your business. Our unique system backs up your domain and server information to a dissimilar off-site server, so you can get back to your data quickly when something goes wrong.
Protect your data
Cloud Services
Collaborate using the Internet and intranet in your office with interactive tools that help all of your employees communicate with ease and make doing business more efficient.
Move to the cloud
Network Security
Our goal is to provide you with the best network security protection possible, while keeping your unique needs and budget in mind — to help keep hackers and viruses out of your business.
Get a security reviewNot sure what you need?
Tell us what's slowing you down and we'll build you a package Taylor'd to fit — that's the whole point of the name.
Book a Free ConsultationWhy Businesses Switch to Us
What Flat-Rate Managed IT Means for Your Bottom Line
Taylor'd packages
Every business's needs are completely different from the next, so we offer 100% custom packages for any business size or budget. You pay for what fits — nothing more.
Predictable costs, 24/7
We don't charge you more for covered support when your network is down or a server fails. Your flat-rate fee covers the support in your plan, so your IT budget stays predictable.
Ramped-up productivity
Spend less time worrying about network failures. Round-the-clock monitoring of your computers and network helps prevent problems before they happen — so your team keeps working.
Always watching
Our monitoring runs around the clock, and emergency support is available after hours and on holidays. Save your capital for important projects and spend less time down.
Flat-Rate Plans
Pricing
Pick the plan by who shows up when something breaks. Bronze is priced per computer. Remote and Onsite are priced per user, and shared computers like front desks, exam rooms, and shop floors are priced per device. Every plan includes our workstation security tools. Add our Cybersecurity program to Remote or Onsite for a full security program built around your people. Prices are starting guidelines. Every office is different, so we evaluate your systems before we quote. Your final plan, limits, and price are set in the Service Order you sign. Press Start and we'll call you. No cart.
Bronze
Someone is watching the PCs.
$45 / device / month
We monitor your Windows computers and keep security tools and backups running. You call when you want something fixed, and that work is billed separately. This plan is the watch. It is not a helpdesk, and it does not cover servers. No monthly minimum.
- Included
- Workstation monitoring
- Workstation security tools
- Workstation backups
- For Windows PCs only
- No monthly minimum
- Not included
- No helpdesk
- No onsite visits
- No servers
- Cybersecurity Add-On not available
- Any labor is billed extra
Remote
We fix it from here.
$125 / user / month
You get a real person, not a ticket queue. Servers, backups, and workstation security tools are in the price. Shared computers are priced per device. $1,000 monthly minimum.
- Included
- Remote helpdesk
- Workstation security tools
- Servers included*
- Backups included*
- No separate server, backup, or site fee
- Not included
- No onsite visits
Add Cybersecurity: +$125 / user
Onsite
We come to the office.
$175 / user / month
Everything in Remote, and we drive out when it can't be fixed from a screen. Servers, backups, and workstation security tools are still in the price. Shared computers are priced per device. $1,000 monthly minimum.
- Included
- Remote helpdesk
- Onsite support
- Workstation security tools
- Servers included*
- Backups included*
- No separate server, backup, or site fee
Add Cybersecurity: +$125 / user
Cybersecurity
The security program around your people.
+$125 / user / month
Add to Remote or Onsite.
Every plan already protects your computers with our workstation security tools. The Cybersecurity Add-On builds a full security program around your team: training, testing, assessments, and policies, with reporting you can hand to your insurance carrier. It covers every user on your account.
- Included
- Security awareness training and phishing simulations
- Penetration testing
- Cybersecurity risk assessments
- Security policies and procedures
- Reporting for insurance and compliance
All prices are billed monthly and are guidelines, not a quote. Remote and Onsite plans, with or without the Cybersecurity Add-On, have a $1,000 monthly minimum, which covers your servers, backups, and network management with no separate fees. Bronze has no minimum. Plans include limits on users' devices, servers, backup storage, and onsite travel, which are listed in the Plan Guide that comes with your Service Order. Press Start on any plan and we'll reach out, review your setup, and send a Service Order for you to sign. Once you're set up, invoices can be paid securely by card or bank draft through Stripe.
Compare the plans side by side
| Per month | Bronze | Remote | Onsite | + Cybersecurity Add-On |
|---|---|---|---|---|
| Price | $45 / device | $125 / user | $175 / user | +$125 / user |
| Shared computers | — | Per device | Per device | No extra per-device charge |
| Monthly minimum | None | $1,000 | $1,000 | Adds to Remote or Onsite |
| Workstation security tools | ✓ | ✓ | ✓ | ✓ |
| Remote helpdesk | — | ✓ | ✓ | (from your plan) |
| Onsite support | — | — | ✓ | (from your plan) |
| Servers included* | — | ✓ | ✓ | (from your plan) |
| Backups | ✓ Windows PCs | ✓* | ✓* | (from your plan) |
| Training, pen testing, risk assessments, policies | — | — | — | ✓ |
| Labor | Billed extra | Included for covered support | Included for covered support | — |
* Within the limits in our Plan Guide. Additional servers, devices, and backup storage are quoted separately.
How pricing works: Bronze is priced per computer. Remote and Onsite are priced per user (each person with their own login or assigned computer), and shared computers like front desks and exam rooms are priced per device. For example, an 8-person office on Remote is 8 × $125 = $1,000 per month. Add Cybersecurity and it's 8 × $250 = $2,000 per month. Examples are for illustration only. Your price is set in your Service Order.
What the terms mean
Monitoring
We keep watch over your computers so we can catch problems early, often before you notice them.
Remote helpdesk
When something breaks, you reach a real technician by text, call, email or one click on your computer, and we fix it remotely.
Onsite support
When a problem can't be solved remotely, a technician comes to your office.
Servers included
Your servers are covered by your plan price, within the limits in your Plan Guide. There's no separate server fee.
Backups
Copies of your data are kept safe so you can get it back quickly if something goes wrong.
Workstation security tools
The security software we install and manage on every covered computer, included in every plan.
Cybersecurity Add-On
A security program added to Remote or Onsite: security awareness training, phishing simulations, penetration testing, risk assessments, and security policies, with reporting for insurance and compliance. The exact services are listed in your Plan Guide.
Per user
Remote and Onsite are priced for each person with their own login or assigned computer, billed monthly.
Per device
Bronze, and shared computers on Remote and Onsite, are priced for each computer, billed monthly.
Labor billed extra
On Bronze, hands-on fix work isn't part of the monthly price and is billed separately.
About Us
Trusted Computer Support for Businesses Throughout Amarillo
The name is a promise. "Taylor'd" isn't just a play on the owner's name — it's how we build every engagement. No two Amarillo businesses have the same needs, so we don't sell one-size-fits-all IT. We listen first, then tailor a package to your size, your budget and your goals.
Taylor'd Computer Networks provides trusted computer support and professional IT services for small businesses throughout Amarillo, TX. Whether you're concerned about the rising costs of IT or simply running short on time as your business expands, our flat-rate managed services, network solutions and IT support let you use your time wisely, save capital for important projects and get more uptime with 24/7 monitoring.
Our goal is to keep downtime rare and short, with 24/7 monitoring and emergency support after hours and on holidays. Your business can save money and time today: book a free consultation and learn how we can make your technology worry-free.
Questions We Hear Every Week
Managed IT Services FAQ
How much do managed IT services cost in Amarillo?
Bronze, $45 per computer: someone is watching the PCs. Remote, $125 per user: we fix it from here. Onsite, $175 per user: we come to the office. Add Cybersecurity to Remote or Onsite for $125 per user. Remote and Onsite have a $1,000 monthly minimum. Prices are guidelines; your price is set in your Service Order.
What's included in the flat-rate fee?
Bronze covers monitoring, workstation security tools, and backups for Windows PCs. It does not include helpdesk, onsite visits, or servers, and labor is billed extra. Remote adds our remote helpdesk, with servers and backups included. Onsite adds onsite support. Every plan includes workstation security tools, and the Cybersecurity Add-On adds training, testing, assessments, and policies. Each plan has limits on devices, servers, backup storage, and onsite travel, which are listed in the Plan Guide that comes with your Service Order. Projects, hardware, and software licensing are quoted separately.
Do you replace our in-house IT staff?
Not necessarily. Some businesses hand us the reins completely; others use us alongside an existing tech or office manager. Either way, we fix your issues without you having to hire someone dedicated to what we do — which means more free capital for the projects that grow your revenue.
Are you really available 24/7 — even on holidays?
Our monitoring runs 24/7, and emergency support for outages that stop your business is available after hours and on holidays. Regular requests are handled during business hours. Your Plan Guide lists our hours and response targets.
How fast can you fix a problem?
Remote support lets us plug in to your network and machines from afar, which is usually much faster than waiting for an on-site visit. When remote isn't enough, our Onsite plan includes onsite visits. Response targets are listed in your Plan Guide.
Ready to Make Your Technology Worry-Free?
Book a free, no-pressure consultation. We'll look at what you have, listen to what's frustrating you, and hand you a plan Taylor'd to your budget.
Book Your Free ConsultationContact / Book a Call
Get a Free Consultation
Fill out the form below to receive a free consultation and learn how we can make your technology worry-free — or just call (806) 337-0142. For after-hours emergencies, call any time.
Taylor'd Computer Networks
28 Medical Dr.Amarillo, TX 79106
Phone: (806) 337-0142
Email: james@taylordcomputernetworks.com
- Free consultation — no obligation
- Flat-rate quotes Taylor'd to your business
- 24/7 monitoring and emergency support